Shipping policy

Shipping Policy

Thank you for your order! All our phone cases are custom printed on demand by our European production partner, Podbase. This means your item is made specifically for you once your order is confirmed.

Production and processing times:
As each case is printed to order, please allow "2 to 4 business days" for manufacturing and quality control before your package is shipped.

Delivery Times and Areas
Currently, our shop delivers exclusively to "Metropolitan France". 
Once production is complete, your order is entrusted to a tracked carrier (usually La Poste / Colissimo).

Estimated delivery time: 3 to 5 business days after dispatch. 
Shipping costs: Standard tracked delivery is completely "free" across our entire store.

Note: The total time to receive your case at home is equal to the production time (2-4 days) + the postal delivery time (3-5 days).

Order Tracking:
As soon as your package leaves the Podbase production facility, you will automatically receive a shipping confirmation email containing a link and a real-time tracking number. Please allow up to 24 hours for the carrier to update the tracking status.

Customs fees:
Our partner Podbase ships its packages from the European Union to France, so "no customs fees or import taxes" will be charged upon delivery. The price paid at checkout is final.

Incorrect Delivery Address:
Please ensure your delivery address is perfectly accurate and complete (access code, building, apartment number) before finalizing your purchase. Due to the instant automation of our production process, we cannot guarantee that address changes will not be possible after order confirmation. We are not responsible for any loss of the package due to an incorrect delivery address entered by the buyer.